Data Protection Declaration
Rabe GmbH, as the operator of the web pages under *.rabe.com, takes the protection of your personal data very seriously. We treat your personal information confidentially and according to statutory data privacy regulations as well as this data protection declaration.
While we endeavour to take all possible technical and organisational measures to store your personal data in such a way that it is not accessible by third parties, we cannot guarantee absolute privacy of data via e-mail communication and therefore recommend that the postal service be used for confidential information.
We collect, process and use personal data only insofar as it is necessary for the creation, arrangement or amendment of the legal relationship (master data).
We collect, process and use personal data concerning the use of our website (usage data) only insofar as this is necessary to enable the utilisation of the service by the user or to render the accounts for this.
We offer a contact form on our website. The personal data you provide us with in your contact query is used to deal with your query and the technical administration this entails. Provision of this data is expressly on a voluntary basis and with your consent. Your data is transferred in encrypted form, treated confidentially and not disclosed to any third party.
We communicate personal data to third parties only when this is necessary in the performance of the contract, for example, to companies entrusted with the delivery of the goods, or the credit institute employed in the processing of payment.
No further communication of your data to a third party takes place, or it takes place only when you have specifically authorised the communication. Communication of your personal data to third parties without your specifically authorisation does not take place.
Data processing on this website
We automatically obtain and store information in log data which your browser automatically communicates to us. This includes:
The web browser type, version
The operating system used
The referrer URL of the website being used
The host name of the accessing computer
Time of the server request
This data cannot be attributed to any particular person, nor is it combined with other data sources.
These are permanently activated cookies that are essential for function of the site itself. They include cookies that allow us to recognise you again when you visit the website in the course of an individual session. If you so wish, we can also recognise you between different sessions. Cookies help us to track shopping basket usage and handle the payment process more easily, and they contribute to security.
Function and performance-related
These cookies are analysis tools that help us to improve the functionality of the site by collecting anonymised data about usage. They also help us to identify products that we could offer to you. Sometimes these cookies also increase the speed at which we can process enquiries; they help us to remember site settings which have been previously selected by you, as well as setting up a link to your social networks. If you do not allow these cookies, this can result in recommendations which are only imperfectly tailored to your needs, or in a slow presentation of the site. Additionally, under certain circumstances it is more difficult to share content effectively via Facebook, Twitter or other social networks.
These cookies record information which enables us to specifically adapt for you promotional offers, both on the website and elsewhere. The data that we record here is anonymous; it is not linked to personal information which you have shared with us. If you do not permit these cookies, this could result in your being shown less relevant advertising material.
How can I change my cookie settings?
You can choose whether your computer should warn you each time that a cookie is sent to you, or you can choose to no longer allow cookies at all. You can do this via your browser settings. There are minor differences between the different browsers. You should therefore check the help functions of your browser to find out how to correctly alter the settings for cookies. If you no longer allow any cookies at all, you will no longer have access to some functions which make this website more efficient. Some of our services will no longer function properly. Since cookies are used to track the items in your shopping basket during the order process, ordering without cookies is not possible.
Data protection statement for the use of Google Analytics
The information produced by the cookie concerning your use of this website is usually transmitted to a Google server in the USA and stored there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on activities on the website, and to provide further services linked to the website and Internet usage for the website operator.
In view of the discussion about the use of analytic tools with complete IP addresses, we would like to point out that this website uses Website Google Analytics with the addition “_anonymizeIp()” and therefore that IP addresses are further processed only in abbreviated form, in order to prevent them being directly linked to a particular individual.
The abbreviated IP addresses communicated from your browser as part of Google Analytics are not combined with other data. You can prevent the storage of cookies by means of an appropriate setting of your browser software; we must, however, inform you that in this case you may sometimes be unable to fully make use of all the functions of this website. You can also prevent the recording by Google of the data (including your IP address) gathered by the cookie and which refers to your use of the website, as well as preventing the processing by of this information Google, by downloading and installing the browser plug-in available on the following link: http://tools.google.com/dlpage/gaoptout?hl=com
Paydirekt is an online payment system used by German banks and savings banks, and operated by paydirekt GmbH.
If your bank or savings bank participates in this system, you can register for paydirekt at your bank by entering the following data: First name and surname, date of birth, address, telephone number, e-mail address, current account details, and access data. Your bank or savings bank will then transmit this data to paydirekt GmbH.
Once you are registered, you can make payments by entering your user name and password. For some transactions, paydirekt will also ask for a TAN in addition to your access data for confirmation. The amounts will be deducted from your current account.
Your account details will remain anonymous for Rabe GmbH.
You can find more information about paydirekt at www.paydirekt.de. This site describes how the bank or savings bank and paydirekt GmbH uses the personal data of subscribers during registration to use paydirekt and during ongoing operation of the service.
giropay is an online payment system offered by parts of the German banking industry that is based on transfers via online banking. It was designed especially for e-commerce requirements. To use giropay, you must have a current account that is enabled for PIN/TAN-based online banking.
Payments are deducted directly from your current account. To make a payment, select giropay as the payment type and list the bank where you have your current account. giropay will transfer you directly to your online banking site. When you log in with your access data, the transfer form will already be completely filled in. You release the payment by entering your TAN. For amounts of €30 or less, no TAN may be required.
You can find out more about giropay at www.giropay.de.
MasterCard, VISA, American Express
Rabe accepts MasterCard, VISA and American Express credit cards as long as they have been issued in the Federal Republic of Germany.
MasterCard or VISA credit card payments are processed using the “MasterCard Secure Code” or “Verified by VISA” security method.
In addition to the credit card number, Rabe GmbH requires the expiry date and the card’s verification number, a three- or four-digit number that can also be found on your credit card.
You need a PayPal account to make payment via PayPal. To register for a PayPal account, you need to enter your name, address, telephone number, e-mail address and your credit card or bank account details once. Any future payments via PayPal then require only your PayPal user name and password.
You can find more information about PayPal at www.paypal.de.
If you would like to receive the newsletter offered on the website, we need your e-mail address as well as information which allows us to check that you are the owner of the e-mail address given. No further information is collected. Your consent to storage of this data and e-mail address, and its use for distribution of our newsletter, can be revoked at any time.
In the case of automated e-mails, we collect statistical data that does not permit the identification of individual persons.
Right to information, deletion, blocking
You have the right at all times to obtain information free of charge concerning your personal information which is stored by us, its origin and those receiving it, together with the reason for the data processing, as well as the right to correct, delete or block this data. If you have any questions in this regard or concerning the topic of personal data, you can contact us at any time at the following address: